Privacy Policy

Privacy Policy – Avara Home

This Privacy Policy describes how avarahome.com (“Avara Home,” “we,” “our,” or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
updated 9/9/25

Quick Summary (Plain Language)

We collect information from you so we can:

  • Process and deliver your orders.

  • Communicate with you about your purchases.

  • Improve our website and services.

  • Show you relevant ads and promotions (only with your consent).

We do not sell your Personal Information.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. “Personal Information” refers to information that can uniquely identify an individual.

Device Information

  • Examples: browser version, IP address, time zone, cookie data, pages viewed, search terms, site interactions.

  • Purpose: to load the Site accurately and perform analytics to optimize performance.

  • Source: collected automatically through cookies, log files, web beacons, tags, or pixels.

  • Disclosure: shared with our processor Shopify.

Order Information

  • Examples: name, billing address, shipping address, payment details (including credit card numbers), email, phone number.

  • Purpose: to fulfill your order, process payment, arrange shipping, send invoices/confirmations, communicate with you, screen orders for fraud, and provide product or service updates.

  • Source: collected from you.

  • Disclosure: shared with Shopify.

Customer Support Information

  • Examples: information you provide when contacting us for help.

  • Purpose: to provide customer service.

  • Source: collected from you.

  • Disclosure: as needed to resolve issues.

Minors

Our Site is not intended for individuals under the age of 12. We do not knowingly collect Personal Information from children. If you believe your child has provided us information, please contact us at the details below for removal.

Sharing Personal Information

We share your Personal Information with service providers to deliver services and fulfill contracts. For example:

  • Shopify powers our online store.

  • We may share information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use Personal Information to provide targeted advertisements and marketing communications. This may include:

  • Using analytics tools to understand customer behavior on the Site.

  • Sharing limited data with advertising partners to display relevant promotions.

Opt out of targeted advertising:

  • You may adjust your advertising preferences through your browser or device settings.

  • You may also choose not to allow cookies, though some site features may not function properly.

Using Personal Information

We use your Personal Information to:

  • Offer products for sale.

  • Process payments.

  • Fulfill orders and arrange shipping.

  • Provide invoices and order confirmations.

  • Keep you updated on new products, services, and promotions.

Data Security

We use technical and organizational safeguards to protect your Personal Information, including:

  • SSL encryption to secure transactions on our Site.

  • Limited employee access to customer data, restricted to those who need it to perform their job.

  • PCI-compliant payment processing handled by Shopify.

While no system is completely secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure of your Personal Information.

Lawful Basis (GDPR – European Residents)

If you are in the EEA, we process your Personal Information based on:

  • Your consent.

  • Contract performance.

  • Legal obligations.

  • Protection of vital interests.

  • Tasks in the public interest.

  • Legitimate interests that do not override your rights.

Retention

We retain order information unless and until you ask us to delete it.

Automated Decision-Making

We do not engage in automated decision-making that legally or significantly affects you. Shopify may use limited automated processes to reduce fraud, such as temporary denylists.

Your Rights

EEA Residents (GDPR): right to access, port, correct, or erase Personal Information. Contact us to exercise these rights.

California Residents (CCPA): right to know, access, port, correct, or erase Personal Information. You may also designate an authorized agent to make requests.

Cookies

We use cookies to improve your browsing experience and store preferences. Cookies also help track analytics and advertising performance.

  • Session cookies last only while you browse.

  • Persistent cookies remain until they expire or are deleted.

You may disable cookies in your browser settings. Please note that doing so may limit functionality of the Site.

We do not respond to “Do Not Track” signals due to industry inconsistency.

SMS and Email Marketing

With your permission, we may send marketing communications (emails, texts) regarding products, promotions, and updates.

  • Message/data rates may apply.

  • Frequency varies.

  • Reply STOP to unsubscribe.

  • Consent is not a condition of purchase.

  • We do not share your phone number with third parties for their marketing purposes.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Information

Business Name: Avara Home
Email: support@avarahome.com
Phone Number: 857-578-3064
Customer Service Hours: Mon–Fri, 9am–5pm EST